How to find out the average percentage of Waiting-for-Dispatch time out of the Lead Time

You must be logged in as a Reports & Analytics Dashboard user to view the average percentage of waiting-for-dispatch time out of the lead time.

Scroll down to the Lead Time circular diagram and select the desired date range. Wait a second for the data to calculate and review the Lead Time diagram. Click on the Average Time to Dispatch segment. 

Average Time to Dispatch is the time wasted on the ready-to-dispatch orders awaiting couriers to pick them up for delivery.  By default, it shows the percentage of the Average Time to Dispatch out of the Average Lead Time. You can hover your mouse cursor inside the circular diagram to find out the actual Average Time to Dispatch in minutes.

Also, if you have multiple brands/domains, you can click the appropriate segment on the Brand Share circular diagram to find out the Lead Time percentage of that particular brand’s orders.