Follow this instruction on how to get your receipts printer to work with Delivety:
Watch this video tutorial on how to setup your receipts printer.
1. Log in to your Admin Panel: (https://delivety.com/admin)
2. Open Settings and scroll down to the "Printer Manager" section.
3. Enter your printer's public IP address* and the port number**
4. Enter a Printer name so you can easily identify your printer later ("Main receipts printer", e.g.)
5. Press the "Add Printer" button. Your printer will appear in the "Printer Manager" section and you will be able to print the receipts now.
Now, let’s print your first receipt.
Switch to the Delivety app and open any order in your Operator Dashboard and click the Print Receipt button. The receipt will be sent to your printer.
Your staff can also print receipts in the Assembly Dashboard.
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* Printer IP address is the public IP address of your printer. The public IP address is an IPv4 address that is reachable from the internet. You need a static IP address to reach your printer without changing its IP address each time you get a new IP address. Ask your network administrator or Internet Service Provider (ISP) for assistance if you don't have a static IPv4 address. You will also need to forward your printer’s port through NAT forwarding of your router to make it accessible from outside of your local network. Contact us if you need any help with your printer setup.
** The most common destination printer ports are 2501, 3911, 5001, 9100, 9101, 9102, 9211, and 9600; however, some printers could use other ports. Refer to your printer manual or ask your network administrator for your printer port number.
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