Preparing Dishes Using the Kitchen Dashboard – © Delivety Help Center

Once you’ve added your dishes using the Menu Builder and received your first orders, your kitchen staff will see the ordered dishes in their Kitchen Dashboards. The dishes will appear there in the exact order they need to be prepared to get the orders ready on time. Your kitchen employee has to log into the Delivety App using the URL your-domain.delivety.com/app (replace your-domain with your Delivety domain name). The user needs the Kitchen Dashboard assigned to them to be able to use it.

💡 You can choose to temporarily skip the entire process of assembling an order by selecting the appropriate option from the Automation features available in the Admin Panel.

The Kitchen Dashboard on Delivety is a tool designed to help kitchen staff manage and prepare orders efficiently. To access the Kitchen Dashboard, your kitchen staff needs to log in to the Delivety App using the URL: your-domain.delivety.com/app (replace your-domain with your Delivety domain name).

Once logged in, the kitchen staff will be able to view the dishes that have been ordered, along with any special requests or modifications that customers may have made. The orders will appear in the Kitchen Dashboard in the exact order in which they need to be prepared to ensure that they are ready on time.

It's important to note that kitchen staff must have access to the Kitchen Dashboard assigned to them to use it. As the restaurant owner or manager, you can assign specific Kitchen Dashboards to individual kitchen staff members, based on their roles and responsibilities in the kitchen. This helps to ensure that each staff member is working on the orders that they are responsible for, and that orders are being prepared efficiently and in a timely manner.

STEP 1. KITCHEN DASHBOARD OVERVIEW

To access the Kitchen Dashboard, select it from the left pane if it is not your main dashboard. Once you are on the Kitchen Dashboard, you will see a list of dishes that need to be prepared. The dishes are arranged in order of urgency, with the most urgent ones appearing at the top of the screen and less urgent ones appearing below. As you prepare each dish, it will become grayed out and move to the bottom of the screen.

STEP 2. PREPARING DISHES

In the Kitchen Dashboard, each dish is displayed as a card that includes a photo of the dish, its name, weight, and the total quantity ordered, prepared, and left to prepare. A timer is also displayed for each dish that shows the minutes left for the dish to be prepared on time, along with any customer or operator notes.

If you click on a dish card, the Dish Calculator will appear. This shows how many dishes are left to prepare, and allows you to enter how many dishes have already been prepared using a numerical pad on the right. By default, the numbers you enter will add up to the prepared quantity, but you can subtract using the minus button if needed. Once all the dishes for a card have been prepared, it will be grayed out and move to the bottom of the dashboard.

As dishes are prepared, they are displayed in real-time on the Assembly Dashboard, allowing the orders assembler to assemble multiple orders at once. If the time left for a dish to be prepared goes beyond zero, it will be shown in red and the dish card will move to the top of the dashboard to alert kitchen staff that it needs to be prepared as soon as possible.

STEP 3. VIEWING DISH RECIPE

To view the recipe of a dish, click on the dish card to open the Dish Calculator. From there, click on the Recipe button. A large photo of the dish will be displayed, along with all of its ingredients and the recipe itself. Pay attention to any accessories or packaging that is shown in the recipe.

To view the recipes for all dishes, including those that have not yet been ordered, you can select Recipes Viewer from the left pane.

This will open up a viewer where you can see the recipes for all the dishes on your menu.

STEP 4. DEALING WITH RECIPE INACCURACIES

Occasionally, a cook may come across some ambiguity in a recipe, such as a missing photo or ingredient. In such cases, there are three separate buttons in each recipe that allow the cook to report the issue instantly. These buttons are for reporting a missing photo, recipe, or ingredient.

When a cook clicks on any of these buttons, the action is recorded alongside the cook's name and shown to the Chef in the Recipe Editor Dashboard. This allows the Chef to address the issue in a timely manner, ensuring that the recipe is accurate and easy for the kitchen staff to follow.

STEP 5. USING STOP LIST

There may be times when your kitchen runs out of some ingredients that are needed to prepare a dish. In such cases, a cook can take action by clicking on the dish card and then selecting the "Add to Stop List" button. This will temporarily hide the dish from the website and operator's menu, until the necessary ingredients are restocked.

There are two automations in place to help manage this process. The first is triggered when a certain number of dishes have been ordered. For example, if you have only enough buns for 10 burgers left, the system will automatically add the burger dish to the stop list after 10 orders have been placed. The second automation is triggered after a certain amount of time has passed. For example, if you know that a new batch of burger buns will be ready in one hour, the system will automatically remove the burger dish from the stop list after one hour has elapsed. This ensures that your menu remains up-to-date and accurate, even in the face of ingredient shortages.

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Next Step:

Assembling Orders Using the Assembly Dashboard

Previous Step:

Accepting Orders from Your Existing Website

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💡 How to create a free food ordering website with Delivety